Hiring Manager
Interview ​​​​​Preperation

At Arrow, we cultivate the talent of our workforce by focusing at people as career investors. Creating a meaningful, long-lasting career conversation starts your interview. Expand your knowledge about Arrow
interview practices and prepare for a great interview experience. 

Before The Interview

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Become Familiar With The STAR Interview Model
Use the STAR interviewing model when determining if a complete answer is obtained.
  • Situation – What was the situation they encountered?
  • Task – What task did they have to complete?
  • Action – What specific action did they take to complete that task?
  • Result – What was the end result of their efforts?
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Become Familiar With The Interview Process
Become familiar with the competencies, interview questions, and process before conducting the interview. Determine the 3-5 competencies that all interviews will be based upon.  
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Organize Your Space/Logistics
    • Know if the interview is phone, in-person, or video
    • Plan to be a few minutes early
    • Remove distractions, mute your phone/smartwatch, etc.
    • If a video interview, test the internet connection, the interview link, camera, audio, and lighting prior to the interview.

Arrow Core Competencies and Interview Practice Questions

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During The Interview

1. Establish rapport in the  beginning by asking for    general information and past job experience.

2. Evaluate candidates on competencies with consistency and fairness. If you are able to assess multiple competencies from a single question, it is not necessary to ask every question.

3. Ask the questions in a conversational, organic manner. Feel free to adjust the wording to best engage with the candidate while being sure to focus on assessing the given competency.

4. Before deciding on an offer, a best practice for the number of candidates to interview is typically 3-4. In addition, the number of manager interviews to be conducted with each candidate should be at least 2 (more if the role is highly complex or senior in nature).

Do not ask:

  • Married?
  • Pregnant?
  • Address?
  • Age?
  • Birthplace?
  • Political affliction?
  • Children?
  • Planning to have Children?
  • Health?
  • Etc
Questions to Expect 
Now that the candidate has heard more about the daily responsibilities and expectations of the role, close the interview by asking them about their level of interest. Give them the opportunity to ask any additional questions or add further input as to why they believe they are a good fit for the position.
Common Questions to Expect
1.   Tell me about the culture at Arrow
2.   What are the prospects for growth in this job?
3.   When do you expect to make a hiring decision?
4.   What are the expectations for me in the first 90 days in this position?
5.   Can you elaborate on the day-to-day responsibilities of this job?
6.   Is this a new position? If not, why did the person before me leave this role?
7.    How do you evaluate success?
8.   What do you think is the most challenging aspect of the job?
9.   What qualities/attributes make for a successful employee?
10. What are the biggest challenges the company/team is facing?

​​​​​​​Need Additional Resources? 
Download The Complete Interview Guide
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